Live / Slots
At sampornaslot, your account data belongs to you — we collect only what is needed to run your session, process your DANA or GoPay wallet activity, and keep your account secure. This policy explains what we collect, why we collect it, and how you can access or correct your own records at any time.
This privacy policy applies to all activity on sampornaslot — account registration, login sessions, wallet interactions involving DANA or GoPay, and any support contact you initiate. We collect data in three categories: identity details you submit when opening an account (name, contact address, and verification documents where required by local law); session data generated as you browse the lobby or interact with game titles from Spadegaming, PG Soft, Joker, or Habanero; and transaction records tied to your account wallet, including DANA deposits and GoPay payment references. We do not sell your personal data to third parties. Data shared with payment processors — such as DANA or GoPay — is limited to what those processors require to complete your transaction, and is governed by their own published terms. Session data is used to maintain account continuity across devices and to detect unusual access patterns. All data handling is subject to applicable local law in Indonesia and is available only where local law permits. Retention periods follow the minimum required by applicable regulation; once a record is no longer needed, it is removed from active storage. You can review the current state of your stored records by contacting support through the path described in this policy.
Not every service connected to your session falls under this policy. Understanding the boundary helps you know where to direct questions about your data — to us, or to the relevant third-party service. The four areas below clarify what is inside our scope and what sits outside it.
Login sessions, device records, and account profile data are fully within this policy. If you need to review or correct any detail stored against your account, the process starts with us — see the rights section below.
Transaction references generated when you use DANA or GoPay are shared with those processors to complete the payment. Once a transaction leaves our system and enters the payment rail, it is governed by that processor's own privacy terms, not ours.
Game session data — rounds played, outcomes, bet records — is retained in your account history. This data is within our policy scope. Game mechanics and prize logic are supplied by studios such as PG Soft or Habanero and are not personal data we control.
Links to external sites, third-party support tools, or any service not operated by sampornaslot fall outside this policy. We do not control how third parties collect or use data, and we encourage you to read their policies separately.
Your data rights are not just stated here — they are actionable. If you want to see what we hold, you can request a summary of your account records through our support channel. If something is incorrect — a contact address, a wallet reference, a name spelling — you can ask us to correct it, and we will process that request once your identity is confirmed. Deletion requests are handled case by case; some records may need to be retained to meet local regulatory requirements, in which case we will explain what we can and cannot remove and why. Questions about how a specific data point is used are welcome — send them to the support path listed in this policy and we will respond with a clear explanation rather than a policy reference. Every action here is subject to applicable local law in Indonesia.
Contact support to request a summary of the personal data stored in your account. We will confirm your identity before sharing any record, following the verification steps shown in your account settings.
If a name, contact address, or wallet reference on your account is wrong, raise a correction request through support. Corrections that affect payment processing — such as a linked DANA or GoPay detail — may require additional verification.
Not sure why a specific data point was collected or how long it is kept? Ask us directly. Support will explain the purpose and retention period for any record tied to your account without redirecting you to a generic policy clause.
You may ask us to remove data that is no longer necessary. Where local law requires us to retain certain records, we will explain the minimum retention period and confirm when removal will take place after that period ends.
Privacy questions deserve a direct answer, not an automated reply. If you need to submit a data access request, correct a record, or ask how a specific piece of information is used, reach us through the channels below. Response times depend on the complexity of your request; we aim to acknowledge every message and will follow up with a substantive reply rather than a generic acknowledgement.
The fastest path for most privacy questions. Open the chat widget from any page on sampornaslot, describe your request, and a support agent will confirm receipt and next steps.
For formal data access or correction requests, log in to your account and use the Help Centre form. This creates a tracked record of your request and makes it easier to follow up if you need a status update.
Written requests — including deletion requests or questions about specific data categories — can be submitted by email. The contact address is shown in your account dashboard after login, under the Help or Contact section.
Keeping your account data secure is not a background task for us — it is part of how the platform is built. Sessions are authenticated at login and monitored for unusual access patterns across devices. If your account is accessed from a new device, a verification step is triggered before the session is established. Cookies are used to maintain your session state and remember your lobby position; you can manage cookie preferences through your browser settings at any time. Data retention follows the minimum period required by applicable local regulation in Indonesia, and records beyond that period are removed from active storage on a rolling basis. The current state of your stored data is accessible by contacting support as described in this policy.
Login sessions are authenticated at each entry point. Unusual access — such as a new device or location — triggers a verification step before your account becomes active, helping keep your wallet and game history protected.
We use cookies to hold your session state, remember your lobby position across visits, and understand which game categories you open first. Cookie preferences can be adjusted through your browser settings without affecting your account data.
We keep account records for the minimum period required by applicable local regulation. Transaction references tied to DANA or GoPay payments are retained as required; once the retention period ends, records are removed from active storage.
When this policy changes in a way that affects your rights or how we use your data, we will post the updated version on sampornaslot and note the date it takes effect. Continuing to use your account after an update means you have read the revised terms.
These are questions we hear from people who want to understand how their account data is managed. If your question is not here, reach us through the support channel shown in your account dashboard after login.
We collect the details you submit during registration — name, contact address, and any verification documents required by local law. Session data (device type, login timestamps, lobby activity) is also recorded to maintain account continuity and detect unusual access. We do not collect more than what is needed for those purposes.
We retain transaction references — the record that a payment occurred, the amount, and the wallet type — for the minimum period required by local regulation. Detailed payment credentials (your DANA PIN, GoPay authentication) are processed by those platforms directly and are not stored by us.
Contact support through live chat or the Help Centre form in your account dashboard. We will confirm your identity and then provide a summary of the personal data held against your account. The process follows the verification steps shown in your account settings.
Yes. Submit a deletion request through support or the Help Centre. Some records may need to be kept to meet local regulatory requirements — if that applies, we will explain which records are affected and confirm when they will be removed once the retention period passes.
Game studios receive only the session identifiers needed to run a game round — they do not receive your name, contact address, or wallet details. Studio data handling for game mechanics is governed by their own terms, separate from this policy.
Inactive accounts retain data for the minimum period required by applicable local regulation in Indonesia. After that period, personal data not needed for legal or regulatory purposes is removed from active storage. You can ask about the status of your records at any point by contacting support.